For the Oxes restaurant ordering apps
The Oxes restaurant ordering apps are operated by OXES IT LLC. This policy explains what we collect and how to remove it.
What we collect. Account details you provide (name, email, phone), delivery addresses, your orders, and loyalty points. Payment card details are handled by our payment processors (Stripe / PayU) and are not stored on our servers.
How we use it. To take and deliver your orders, run the loyalty program, provide support, and send order and (if you opt in) marketing notifications.
Sharing. We share only what is needed to fulfil your order — the restaurant, the payment processor, and delivery providers. We do not sell your personal data.
WhatsApp ordering assistant. Some brands offer ordering via WhatsApp, built on the Meta WhatsApp Business Platform. If you message us there, we receive your WhatsApp phone number and the content of your messages. Message content is processed by Meta to deliver it to us, and by our AI ordering assistant (Anthropic Claude) to understand your order and look up menu, order, and status information on your behalf. We retain conversation and order history for as long as needed to fulfil orders and provide support, and delete it on request as described below. Messaging us on WhatsApp is opt-in — you start the conversation — and you can stop receiving messages from us at any time by messaging "STOP".
Advertising ID. These apps do not use the Android advertising ID.
Your rights & deletion. You can request deletion of your account and personal data at any time — see Account & data deletion, or email support@oxes-it.com.
Contact. support@oxes-it.com.